teko Casino & Sportsbook Data Care

What Data We Collect on teko

We collect your full name, email address, phone number, and date of birth when you register. We also collect government-issued ID information and proof of address during identity verification. This data is required to set up your account and comply with anti-money laundering regulations.

We collect payment information when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer via e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, date, and payment method. We do not store your full payment credentials — payment processors handle that securely.

We collect gameplay data: which games you access, how long you play, your bet amounts, and your account balance. We also collect technical information — your IP address, device type, browser, and approximate location. This helps us detect fraud, prevent account abuse, and improve our platform's performance.

How We Use Your Data

We use your personal information to verify your identity, process deposits and withdrawals, and manage your account. We use gameplay data to detect unusual patterns that may indicate fraud or account compromise. We also use your data to respond to support requests, investigate disputes, and comply with legal inquiries from authorities.

We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties. We may share your data with payment processors, identity verification providers, and legal authorities only when required by law or to prevent fraud.

Third-Party Processors and Data Transfers

Our servers may sit outside your jurisdiction. When you use teko, your data may be transferred to and stored in countries other than Indonesia. We ensure that all third-party processors — payment providers, hosting services, and verification vendors — maintain security standards equivalent to our own. We have data processing agreements in place with all vendors.

We do not transfer your data to countries without adequate data protection laws unless we have your explicit consent or a legal basis to do so. If you have concerns about international data transfers, contact our support team.

Your Rights and Our Commitments on teko

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. We will provide this within a standard timeframe. You also have the right to correct inaccurate data — if your name, email, or address is wrong, update it in your account settings or ask our support team to help.

You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account, we will delete your personal information after the retention period expires. You also have the right to object to certain uses of your data — for example, if you do not wish to receive support communications, you can opt out.

We encrypt all data in transit and at rest. We use industry-standard security protocols to protect your information from unauthorized access. Our support team is available across multiple languages and time zones — contact us via email, phone, or live chat if you have privacy questions or concerns.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and track how you use teko. These cookies are necessary for the platform to function. We do not use cookies for advertising or third-party tracking. You can disable cookies in your browser settings, but this may affect your ability to use teko.

We also use analytics tools to understand how users interact with our platform — which pages are visited most, where users encounter issues, and how long sessions last. This data is anonymized and helps us improve our service. We do not use this data to identify individual users.

Changes to Our Privacy Policy

We may update this policy from time to time. When we make significant changes, we notify users via email or in-app message. Your continued use of teko after such notification means you accept the updated policy. If you do not accept new terms, you may close your account before they take effect.

Our commitment is to handle your data transparently and securely. We encourage you to read this policy in full and contact our support team if you have questions about how we collect, use, or protect your information. We are here to answer your privacy concerns and explain our practices in detail.

• 1
  Data CollectionRegistration & Verification

  We collect personal details, ID information, and payment data to set up and verify your account.

• 2
  Data UseService & Compliance

  We use your data to operate teko, prevent fraud, and meet legal requirements. We do not sell your information.

• 3
  Data SecurityEncryption & Protection

  We encrypt your data and use industry-standard security protocols. Third-party processors meet equivalent security standards.

• 4
  Your RightsAccess & Control

  You can access, correct, or request deletion of your data. Contact our support team to exercise these rights.